Application Monitoring Benefits

Technical Benefits
	Objective-Based Monitoring: Measures and reports application performance in relation to user-defined performance metrics.
	Monitors Rich Internet and Delivered Applications: Supports the most complex web applications - including Web 2.0/AJAX apps and delivered apps (downloadable executables, JAVA applets and Flash).
	Independent Monitoring Network: Tests applications up to every five minutes from outside your network/firewall to measure web performance from the global-user perspective. The GlobalWatch backbone is powered by Tier One providers.
	Third-Party Validation: Provides independent proof of quality of your web applications availability and performance from outside your firewall.
	Escalated Alerting Levels: Escalated error alerts with email, pager and SMS notification support.
	Multi-User Administration: Multiple logins support provides permission-based account access and report delivery.
	Configurable Strikes for Error Notification: Provides user-configurable control over the number of strikes experienced to constitute an error notification to eliminate false errors.
	Flash Console: Web- or Windows-based application that provides NOC-like view of up to 16 monitoring services.  Features real-time performance graphing and audible alerts of services.
	API: Easy integration with third-party notification and back-end monitoring tools via Webmetrics API.
Business Benefits Enhanced Customer Experience:  Increase online customer satisfaction and competitive advantage with high performing websites and applications.   Protect Online Revenue Streams: Reduce lost revenue as a result of website downtime or online transactional failure.   Cross-Departmental Performance Reporting: Deliver customized views of web performance monitoring data to key lines of business (IT, marketing, executive) and applicable business partners (infrastructure and service providers and developers).   Web Performance in Relation to Web Analytics Analysis: Correlate web performance monitoring and web analytics data to identify cause and affect relationships between web traffic, and page load and transaction times. SLA Management: Verify SLA return on investment with independent, objective-based performance monitoring data.