Application & Transaction Monitoring Overview

Application monitoring is managed via our GlobalWatch transactional monitoring service. Application monitoring simulates defined web transactions, such as customer logins and purchase order fulfillment, up to every five minutes to verify that web applications are available and performing 24/7. Webmetrics GlobalWatch Application Monitoring is unique in that it supports the industry's most complex web transactions, including rich Internet applications (Web 2.0/AJAX) and delivered applications/plug-ins (Java applets, downloadable executables and Flash).

Key Features
	Multi-step Application Simulations: Ability to simulate a sequence of steps through any web-based application measuring the performance and availability of each step.
	Flash Monitoring Console: For a real-time, customizable NOC-like view of monitoring accounts.
	Full-Page Downloads: Measure performance of HTML and all on-page images and objects, for each step of a web transaction.
	Rich Internet Application Support: For Web 2.0 applications that initiate AJAX calls/functions to deliver a more interactive experience for application users.
	Delivered Application Support: For non-browser based applications such as Flash, Java applets and downloadable Windows executables.
	Benchmark and Historical Comparisons: Provide the ability to correlate select web performance monitoring data against your historical performance, as well as WM100 (homepage performance average) and AppBenchmark (transactional).
	Customized Monitors: Provides up to the minute, multi-POP monitoring with support for full-page downloads (HTML & of all objects/images on each/step of a transaction).
	Real-Time Alerting: Instant email, pager and SMS alerts when problems are detected with your application, such as slow web page load times, connectivity issues or content errors.
	Performance Reporting: Customizable HTML/Flash reports (delivered daily, weekly and/or monthly) and graphing tools for ad hoc report generation.
	GlobalWatch Network: External web performance monitoring and uptime verification from monitoring agents throughout North America, Europe, Asia and Africa.
	Central Management: Web-based control panel for hosted service management, problem diagnosis, and report generation.
	Fanatical Support: Provided to all customers to ensure that you get the largest possible return on your performance monitoring investment.