Support - Our Commitment to Customers

At Webmetrics, our business is fueled by the uncertainty of the Internet and with the understanding that performance issues can occur at any given time. Webmetrics couples every monitoring service with free technical support, and provides every customer with 24/7 emergency online support. Our team is committed to helping customers with their performance problems, regardless of when they occur.

If you are a customer and require technical support during business hours, please use our standard Support Request Form below. If you are a customer and require technical support after business hours, please click on the Emergency Support Request link below and a technical support representative will be paged to address your emergency request.